The Backpack

We are happy to offer Free Economy Shipping within the continental US for orders over $75. All other orders will be shipped for a $7.90 flat fee for economy shipping.

Our delivery time is 5-10 business days from the order date. Your order will be processed within 1-3 business days of the order date.

We will do our best to deliver your orders on time and ask for your understanding should your order arrive later than expected.

We do not deliver to P.O. Boxes.

Due to the high value of our products, an adult signature will be required for all orders at the time of delivery.

We recommend downloading the Fedex or UPS application to track your shipping and make sure you will be available to receive the delivery upon arrival.

Shipping to Hawaii and Alaska is supported via our Customer Service department, please contact us to place an order and receive a custom quote.

As a part of our 100% satisfaction guarantee, you will always be able to return your purchased MiniMeis to us within 30 days, returns are free of charge. After this period, customers are responsible for shipping fees, and a restocking fee of 30% will be applied.

But before returning it, please let us know if you experience any problems, 9 out of 10 times we are able to make you love the MiniMeis like we do. In case you do decide to return, please contact us and we will provide you a return label.

Talk to us, we are here to help!
Visit this page to contact us directly and we are happy to assist you with any question, remark or suggestions.

Buy MiniMeis products from trusted sellers only

MiniMeis’ unique quality products have caught the attention of counterfeiters worldwide. As we continue to grow successfully, the challenge of preventing fake MiniMeis products from reaching the market increases.

We, at MiniMeis, want children all over the world to be safe and grow with our products. However, the downside to the success of our products is that we are increasingly being copied and consumers now risk being fooled into buying false products.

We want to make you aware of this problem so this doesn’t happen to you and your family.

We care about your safety

The sad truth is that we deal with counterfeit and false products every day. Testing and analysis of fake MiniMeis products demonstrates that copies are of dangerously poor quality.

As a manufacturer of children’s products, MiniMeis works hard to maintain the highest and most rigorous standards for safety, non-toxic materials, quality and workmanship. Our shoulder carrier is the only one that has passed all safety standard tests in the EU and US.

Our concern is that the counterfeit industry doesn’t have sufficient focus on quality and safety standards. Copied MiniMeis products may not be safe, even if they look and feel like real MiniMeis products. Only the original MiniMeis products are guaranteed to be compliant with all regulatory requirements.

Copying MiniMeis products is illegal

As many other well-known brands, we have recognized that we need to protect our children, customers, our business and the integrity of our brand by rigorously combating the copy business. We consistently go after counterfeiters to stop their products.

Copying products is illegal and it also hurts both customers and our business. MiniMeis allocates huge resources every year towards the fight against counterfeiting. That money could have been spent on developing new, safe MiniMeis products.

You can help

MiniMeis is known for the superior product quality and unique design, always in the best interest of the child. Our mission is to make products that grow with your child and to keep your child safe from harm. If you think you have discovered false MiniMeis products, we would very much appreciate you telling us by sending an email to hello@minimeis.com. By fighting false products we keep our children safe and our business healthy.

Where to buy your MiniMeis products safely

Your best protection against counterfeit products is to purchase only from certified retailers or minimeis.com. Our warranty registration serves as your guarantee.